Refunds & Cancellation
1. Can I cancel my order?
You may raise a cancellation request. However, once shipped, no orders can be cancelled.
2. How can I return my product?
Currently, we have a no return policy. Although, we do accept returns if the products delivered are tampered with. You may send an email to us with attached photos/videos of the damaged bottles
3. If I cancel my prepaid order, when would I receive the refund?
Once the cancellation request is approved by us, the refund would be processed within 2-4 business days.
4. What do I do when I get tampered/damaged goods?
We take these matters very seriously. We request you to send us an Email along with attached photos/videos as proof to firstname.lastname@example.org. Once our team verifies the proof sent, you would receive a refund or a replacement for the damaged products.
5. How can I cancel my subscription?
If you want to cancel your subscription, kindly raise a cancellation request which will be reviewed and processed within 2 business days